It comes as no surprise that the home-buying process is an extremely complicated and stressful one. A large, undisclosed mortgage company (let’s call them Liberty Mortgage Company) came to Telepathy Design to see if we could discover an alternative, friendly way to apply for a mortgage. We did just that and we called her: Felicity.
The team consisted of a strategist, a design lead, and myself as a UX Designer.
This project was executed over the course of three months in 2017.
For this project, I assisted in executing strategy, research, and co-designed a dream project that would shape the way we engage the cumbersome process of applying for a mortgage loan.